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At 99abc, the way we collect and use your information is set out in this policy — plainly, without legal jargon where we can avoid it. Access to our platform and what this policy covers depends on your local law and eligible regions.
This privacy policy applies every time you interact with 99abc — when you open an account, log in on your phone, place a bet, or contact our support team. We collect the information you provide directly: your name, contact details, and the payment context you use when moving funds through bKash, Rocket, or Upay. We also collect technical data your device sends automatically, such as browser type, session timestamps, and general location signals. We do not sell your personal data to third parties. We use what we collect to run your account, verify transactions, respond to support requests, and keep the platform operating for eligible regions. Data linked to your payment method — for example, a bKash number used to fund your wallet — is retained only as long as needed for transaction records and any legal retention requirement that applies in your region. If you are unsure whether this policy applies to your location, we recommend checking your local law before continuing. The current version of this policy is always available at 99abc/privacy-policy/.
Not everything connected to your experience at 99abc falls under this single policy. Understanding the boundary helps you know where to look when a question comes up about your data or a third-party service you used to reach us.
When you log in, create an account, or update your profile, this policy fully applies. We record the action, the device signal, and the time so your account history is accurate and your access stays consistent across sessions.
When you move funds via bKash, Rocket, or Upay, the transaction context is captured in your account wallet record. The payment rail itself is operated by the respective provider, whose own privacy terms govern that leg of the transfer.
Pages, game titles, odds displays, and any content we publish on 99abc are covered by this policy for any interaction data they generate. We log which sections you visited, not to profile you commercially, but to keep the site functioning correctly.
Links to external sites, game content from studios like JDB, CQ9, Habanero, or PlayStar, and any third-party tool we embed operate under their own privacy terms. We are not responsible for how those services handle data once you leave our domain.
You are not a passive subject of this policy — there are real steps you can take, and we have set up clear paths to help you take them. If you want to see what data we hold on your account, the starting point is the account dashboard after you log in: your transaction history, session log, and contact records are shown there. Corrections to account details — your name, registered mobile number, or linked payment method — can be made directly in your account settings, or by contacting our support team if a field is locked after verification. If you have a question about how a specific piece of your data is being used, or you want to raise a concern about our handling of it, our support team is the right contact. Requests to review, correct, or raise a concern are handled through the same support channels listed on this page. Access to and use of our platform, including any rights you exercise under this policy, remains subject to your local law and eligible regions.
Log in and open your account dashboard to see transaction history, session logs, and the contact details we hold. This is the fastest way to check what is stored against your account without contacting support.
Update your name, registered mobile number, or linked bKash, Rocket, or Upay details in account settings. If a field is locked after verification, contact support and we will walk you through the correction process.
If something in this policy is unclear or you want to know how a specific piece of your data is used, reach out through our support channels. We aim to respond with a clear, specific answer — not a copy-paste of this policy.
If we update this policy, the revised version will be published at 99abc/privacy-policy/ with a note at the top of the page. Continuing to use the platform after an update means you have seen and accepted the revised terms.
Privacy questions deserve a direct answer, not a generic reply. The three paths below connect you to the right channel depending on how urgent your question is. Whether you are asking about data stored against your bKash-linked account or a correction to your registered number, start with live chat for the fastest response.
Open the chat widget from any page on 99abc. For data or privacy questions, describe the specific record or account detail you are asking about so the support agent can pull it up directly.
For formal requests — data review, correction requests, or a written record of a policy question — send your message to our support email address listed in the contact section of your account dashboard after login.
Many privacy questions can be resolved without contacting support at all. Log in and go to account settings to review your stored details, transaction history, and the payment methods currently linked to your wallet.
Handling your account data carefully is a practical commitment, not a marketing phrase. Here is how we approach four areas that matter most to your account at 99abc: data storage, cookies, account security, and retention. Your data is stored on secured servers and is not shared commercially. Cookies on 99abc are used to keep your session active, remember your account preferences, and track how pages are used in aggregate — not to build a personal advertising profile. Account security relies on the credentials you set at registration; if you believe your login has been accessed without your knowledge, contact support immediately and we will help you secure the account. Data is retained for as long as your account is active and for any period required by applicable financial record rules. If you delete your account, we remove personal details that are not subject to a retention requirement under applicable rules in your region.
Your information, transaction context from bKash, Rocket, or Upay, and session logs are held on secured servers. We do not sell this data or share it with commercial third parties outside what is needed to run the platform.
Cookies on 99abc keep your session live and remember account preferences. We also use aggregate page-use data to fix problems and improve navigation. You can manage cookie preferences in your browser settings at any time.
Your account is protected by the credentials you set at registration. We do not store your bKash or Rocket PIN. If you see account activity you did not authorise, contact support immediately through live chat so we can act quickly.
We keep your data while your account is active and for any period required by applicable financial record rules in your region. When you close your account, personal details not subject to a retention rule are removed from our active systems.
These are the questions that come up most often when someone reads through the 99abc privacy policy for the first time. If yours is not here, contact support and we will give you a direct answer.
We collect the details you enter at registration — your name, contact number, and email. When you use bKash, Rocket, or Upay to fund your wallet, the payment context is also recorded. Technical data like your device type and session timestamps is collected automatically.
We do not sell your data. We share only what is necessary to operate the platform — for example, transaction records that pass between our system and a payment rail like bKash or Rocket. Game studios such as JDB, CQ9, Habanero, and PlayStar receive only the session data needed to run the game.
Log in and open your account dashboard. Your transaction history, linked payment methods, and contact details are displayed there. If something looks incorrect, you can correct it in account settings or contact support for fields that are locked after verification.
Yes. If you close your account and request deletion, we remove personal details that are not subject to a financial record retention requirement. Some transaction data may need to be kept for a period set by applicable rules in your region. Contact support to start the process.
This policy applies to your use of 99abc. Whether the platform is available to you and what rules govern your use depends on your local law and eligible regions. If you are unsure about your eligibility, check your local law before creating or continuing to use an account.
When we update this policy, the new version is published at 99abc/privacy-policy/ with a note at the top indicating that it has been revised. Continuing to use the platform after a revision means you accept the updated terms. Check this page if you want to see the current version at any time.